Player Already Registered

< All Topics

Player Already Registered

If the screen is stating that “Player already registered” a support request must be made to ZetaDisplay support. From the information given in the ticket, they will call the store & restart the registration process & make sure the player is assigned the correct playlist.


1. A detailed description of the issue
2. Store name & location

3. SM-ID (Example: M-1000XXXXX)
4. Serial number of the screen (If you are unsure of how to locate the Serial Number please follow the guide titled” How to locate Serial Number”
5. Type of fridge (Normal or ZYN)

6. The screens placement Example: On top of fridge, on door etc.

7. Screen size (13”, 22”, 32”, 37” (Stretch), 43”, 55”.

8. ID/Label on the Teltonika router/USB stick.

Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous No Content
Next Registration Code on Screen
Table of Contents