Reliable customer care, every step of the way
Our goal is to support our customers every step of the way, ensuring their success is our top priority.
Grounded in the ITIL 4 framework, we prioritize speed, precision, and seamlessness in all interactions. The majority of our cases are swiftly resolved remotely, eliminating the inconvenience and cost associated with on-site support.
We offer three distinct service level plans to meet the different needs, from professional to business-critical support. Whether you require responsive technical assistance or dedicated services to safeguard the integrity of your business operations, our focus remains on resolving the issue fast to keep your workflow smooth.
Our Customer Services
Omnichannel
Contact us anywhere – Customer Care portal, phone, email or chat.
Ticket & Asset Management
We keep track of your requests and assets, ensuring nothing falls through the cracks.
Remote Troubleshooting
Troubleshoot remotely with our video-enabled VoIP service.
Operational 24/7
We’re available 24/7 to assist you through our Customer Care Portal.
Engage Suite Knowledge Base
Easily find your answers within ZetaDisplay’s Engage Suite knowledge base.
Active & Proactive Monitoring
Ensure vigilant oversight of your deployment with our active and proactive monitoring services.
Our Customer Satisfaction Rating
With a CSAT (Customer Satisfaction Rating) of 4.7 out of 5, we have a track record of consistently delivering high-quality support.
Questions? We can help.
Visit the Customer Care Portal
