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Reliable customer care, every step of the way

Our goal is to support our customers every step of the way, ensuring their success is our top priority.

Grounded in the ITIL 4 framework, we prioritize speed, precision, and seamlessness in all interactions. The majority of our cases are swiftly resolved remotely, eliminating the inconvenience and cost associated with on-site support.

We offer three distinct service level plans to meet the different needs, from professional to business-critical support. Whether you require responsive technical assistance or dedicated services to safeguard the integrity of your business operations, our focus remains on resolving the issue fast to keep your workflow smooth.

Our Customer Services


Contact us anywhere – Customer Care portal, phone, email or chat. 

Ticket & Asset Management 

We keep track of your requests and assets, ensuring nothing falls through the cracks. 

Remote Troubleshooting 

Troubleshoot remotely with our video-enabled VoIP service. 

Operational 24/7 

We’re available 24/7 to assist you through our Customer Care Portal.

Engage Suite Knowledge Base 

Easily find your answers within ZetaDisplay’s Engage Suite knowledge base. 

Active & Proactive Monitoring 

Ensure vigilant oversight of your deployment with our active and proactive monitoring services. 

Our Customer Satisfaction Rating 

With a CSAT (Customer Satisfaction Rating) of 4.7 out of 5, we have a track record of consistently delivering high-quality support. 

Questions? We can help.

Visit the Customer Care Portal

Need access to our customer care portal? 

Why our Customer Care Portal is the preferred way to get all your help & support?

Effortless Issue Handling
Say goodbye to waiting on hold! Submit and track the progress of your cases with ease, putting you in control of your support journey.

Faster & Accurate Resolutions
Experience faster and more accurate resolutions compared to traditional support channels, saving you time and effort.

Step-by-Step Guides Assistance
Access quick guides to frequently asked questions.

Vast Knowledge Base for Troubleshooting
Dive into our extensive knowledge base for answers to your queries.

Local service desk

Brand Service Desk

Register hardware and send support requests.