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Welcome to customer support

Customer Care is enhancing our service

Customer Care is currently undergoing a migration to a new case management system. This upgrade is designed to enhance your overall support experience, ensuring smoother and more efficient assistance for all your support needs.

During this transition, we strive to minimize any disruptions to our services. However, if you happen to notice any issues or experience challenges that you believe may be related to our migration process, we kindly ask you to reach out to us promptly at

International Service Desk (ISD)

  1. Click the ISD Support request in English or French
  2. Select the topic of issues from the drop-down menu
  3. Fill the form and press “Send”

Your support request will be assigned to a handler and a confirmation email will be sent to you with an ID-number.

Local service desk

Brand Service Desk

Register hardware and send support requests.