Search for answers or browse our knowledge base.
What is our password policy?
Due to European legislation (GDPR) we changed the password proces to update our security level.
End users need to enter a new strong password when signing up via the activation mail or recovering a password.
If you do not have it yet, you can change your password directly at the login and it will be indicated what it must contain.
As of today a (new) strong password from a new end user must contain at least:
- 1 UPPERCASE character
- 1 lowercase character
- 1 special character: !@#$&*
- 1 digit
- 8 characters
Why a strong password?
Fact: Every extra character in your password increases the difficulty for hackers to crack it.
The most commonly used password is…123456.
And it’s closely followed by just as insecure passwords like “password”, “welcome”, and “12345″.
Think one extra letter or number doesn’t mean much? Consider this:
A 6-character password with only letters has 308,915,776 possible combinations.An 8-character password with only letters has 208,827,064,576 possible combinations.An 8-character password with letters (upper & lower case) and includes numbers and symbols has 6,095,689,385,410,816 possible combinations.There is real strength in numbers…or in this case, extra characters required by strong password policies passwords.